Wave Payments (“we”, “us”, or “our”) is committed to protecting your privacy. This policy explains how we handle personal information you provide through our website’s contact form in compliance with UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.
We only collect personal information that you voluntarily submit via our contact form. This typically includes:
We use your information solely to respond to your specific enquiry. Under GDPR, our “Lawful Basis” for this processing is Legitimate Interests. Specifically, to provide customer support and respond to potential business leads.
Our website does not use cookies or similar tracking technologies. We do not track your behaviour or store any information on your device.
We will only keep your personal data for as long as is necessary to fulfil the purposes we collected it for (e.g., to complete our correspondence with you). If no business relationship is established, your data will be deleted after 6 months.
We do not sell or share your data with third parties for marketing purposes. When you submit the contact form, your data is processed by Netlify (as our form processing provider) and delivered to our internal team via email. Our secure email hosting provider also processes this data for delivery and storage.
Under data protection law, you have rights including:
To exercise any of your rights or ask questions, please contact us: